Mobile Printing Fails

You try printing from your phone or tablet, but nothing happens—or the printer says it can’t connect. With mobile printing becoming more common, connection problems between mobile devices and printers are frustrating but usually fixable.

Possible Causes:

• Printer not connected to Wi-Fi
• Phone and printer on different networks
• Outdated mobile printing app
• AirPrint, Mopria, or Google Print not supported or enabled
• Bluetooth or wireless direct turned off on printer

DIY Solutions to Try:

• Ensure Both Devices Are on the Same Network
  Your mobile device and printer must be connected to the same Wi-Fi.
  If using mobile data or a different network, printing may fail.
• Restart Everything
  Restart your mobile phone, printer, and router.
  This refreshes all connections and resolves many hidden glitches.
• Update or Reinstall Mobile Printing App
  Use the official app (e.g., HP Smart, Canon PRINT, Epson iPrint).
  Ensure it’s the latest version from the App Store or Play Store.
• Try a Direct Wireless Print Option
  If your printer supports Wi-Fi Direct, enable it and connect your phone directly.
  No router needed—check your printer menu for the direct connection settings.
• Enable Print Services on Your Phone
  On Android, go to Settings > Connected Devices > Printing.
  Make sure Mopria Print Service or your printer's plugin is enabled.
  On iPhone, ensure AirPrint is supported and the printer is detected.

Tips for the Future:

• Bookmark your mobile print app for faster access.
• Use Wi-Fi Direct when on the go or when a network isn’t available.
• Keep both your phone OS and printer app up to date for seamless performance.